Terms of Service
Effective September 28, 2026
These terms govern your use of Mellow Commons. By creating an account or using the service, you agree to them and to our Privacy Policy.
Eligibility and accounts
You must be at least 13 and legally able to agree to these terms. If local law requires a higher age, you must meet it or have valid parent or guardian permission. Give accurate information, protect your sign-in credentials, and tell us through Feedback if you believe your account was compromised. You are responsible for activity under your account.
Respect the commons
Mellow Commons is for studying and supportive social connection. You may not harass, threaten, exploit, impersonate, discriminate against, sexually solicit, or endanger others; post illegal, hateful, explicit, deceptive, or infringing material; spam or manipulate engagement; distribute malware; scrape private information; evade blocks, reports, plan limits, or moderation; or interfere with the service. Do not record or redistribute another person's audio, video, messages, or personal information without their clear permission.
Your content
You keep ownership of content you submit. You give us a limited, worldwide, non-exclusive license to host, store, reproduce, display, and transmit that content only as needed to operate, secure, moderate, and improve Mellow Commons. You confirm that you have the right to share it. You can remove much of your content through product controls; backups, safety records, or legal obligations may persist for a limited period.
Study rooms and calls
Camera and microphone use is optional unless a room clearly states otherwise, and your browser controls permission. By joining a live room or accepting a call, you consent to transmitting the media you enable to the other participants. Mellow Commons does not record calls, but we cannot prevent a participant from using outside recording tools. Leave immediately and report conduct that feels unsafe.
Plans, billing, and cancellation
Free and paid plans may have different allowances and features. Paid subscriptions renew at the displayed interval until canceled. Stripe processes payments and may provide eligible payment methods. You can cancel through the billing portal once billing is active; cancellation normally takes effect at the end of the current paid period. Fees are non-refundable except where required by law or expressly stated at purchase. Prices, taxes, and plan features may change prospectively with reasonable notice.
Moderation and termination
We may investigate reports, remove content, limit features, suspend, or terminate accounts when reasonably necessary to enforce these terms, protect people, meet legal obligations, or secure the service. Serious or repeated abuse may result in immediate action. You may stop using the service at any time.
Third-party services and intellectual property
Mellow Commons depends on services such as Supabase, GitHub, Google, and Stripe. We are not responsible for independent third-party services or their availability. The Mellow Commons name, interface, artwork, and software are protected by applicable intellectual-property laws; these terms do not transfer ownership to you.
Service availability and liability
The service is provided on an “as available” basis. We work to keep it reliable and safe but do not guarantee uninterrupted operation, compatibility, study outcomes, or that every interaction will be free of risk. To the fullest extent permitted by law, Mellow Commons is not liable for indirect, incidental, special, consequential, or punitive damages, or for losses caused by other users or third-party services. Nothing here limits rights or liability that cannot legally be limited.
Changes and contact
We may update these terms as the service evolves. Material changes will be communicated reasonably, and continued use after they take effect means you accept the revised terms. If a provision is unenforceable, the remaining terms continue. Use the in-app Feedback area for questions, safety reports, or legal requests.