Privacy Policy
Effective September 28, 2026
This policy explains how Mellow Commons ("we", "us", or "our") handles information when you use joinfocusroomlive.live and its study, community, and messaging features.
Information we collect
- Account information: email address, authentication identifiers, display name, and—if you choose Google sign-in—the basic name, email, and profile image Google shares with us. We never receive your Google password.
- Profile and social information: bio, subject, optional country, avatar, frames, stickers, privacy choices, posts, reactions, comments, buddy listings, encouragements, reports, and feedback you submit.
- Study activity: goals, completed focus sessions, streak inputs, room membership, intentions, and time used to calculate plan allowances and real progress statistics.
- Messages and calls: direct messages, message requests, voice notes, call status/history, private-room invitations, and short-lived WebRTC connection messages.
- Billing information: subscription tier, status, renewal date, and Stripe customer/subscription identifiers. Stripe processes payment details; we do not store complete card numbers.
- Technical information: browser/device information, security and error data, and the minimum connection data needed to operate and protect the service.
How we use information
We use information to authenticate you, provide study and social features, connect calls and rooms, enforce allowances and safety controls, process subscriptions, respond to support or reports, prevent abuse, maintain security, and improve reliability. We do not sell personal information or use private messages for advertising.
Camera, microphone, and WebRTC
Your browser asks before using a camera or microphone. Your device preview stays local until you join. Live audio and video travel through browser WebRTC connections and are not recorded or stored by Mellow Commons. Supabase Realtime carries short-lived signaling and presence data. During peer-to-peer connections, another participant may technically learn your network address; a production TURN relay can reduce direct network exposure. Other people can still record their screen or device, so only share what you are comfortable sharing.
Who processes information
We use service providers only as needed to operate Mellow Commons: Supabase for authentication, database, storage, and realtime services; GitHub Pages for website delivery; Google when you choose Google sign-in; and Stripe for billing. Their handling of information is also governed by their own terms and privacy policies. We may disclose information when required by law or necessary to protect users, rights, and service security.
Retention and security
We keep information while your account is active and as reasonably needed to provide the service, meet legal or accounting obligations, resolve disputes, and prevent abuse. Short-lived signaling data is not retained as call media. We use access controls, Supabase Row Level Security, and server-side authorization, but no online service can promise absolute security.
Your choices and rights
You can edit profile and privacy settings, control camera and microphone access in your browser, block or report members, and cancel a paid plan through billing management when available. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information. Use the in-app Feedback area to contact us about a privacy request. We may need to verify your identity before acting.
Age, international use, and changes
Mellow Commons is not intended for children under 13. If local law requires a higher age to consent to online services, you must meet that age or have valid parent or guardian permission. Information may be processed in countries other than your own. We may update this policy as the service changes; the effective date above will show the latest revision.
Contact
For privacy questions or requests, sign in and use Feedback. If you cannot access your account, use the public contact route made available on the Mellow Commons website.